Flow-centric value delivery
Flow-centric value delivery orients your organization around the flows of value to consumers, rather than around internal functions or team hierarchies.
The benefits of flow-centric value delivery:
Enhanced customer satisfaction
Increased organizational effectiveness
Improved strategic decision-making capabilities
Greater employee engagement
All teams function to maintain continuous value flow
Explore flow-centric value delivery within your organization — book your discovery call today.
Aligning teams to value streams
The concept of value streams is integral to flow-centric delivery, and in a mature organization, most people understand both the concept and implications of value streams. More importantly, the majority of the workforce clearly articulates and understands the actual streams of value, and this shared understanding forms the foundation for effective flow-centric delivery.
The application of value stream thinking to both your external and internal stakeholders is a key indicator of a flow-centric approach. Externally, this means organizing workflows and processes to optimize the delivery of value to your customers or end-users. Internally, it involves applying the same principles to your internal processes and support functions.
According to the book Team Topologies, co-authored by Conflux CEO/CTO Matthew Skelton, one often overlooked aspect of flow-centric delivery is its application by "lower-level" teams. These teams, frequently labeled as 'infrastructure,' 'support,' or 'operations,' are crucial in maintaining the flow of value. If any of these teams sound familiar, you’ll be pleased to note that when these teams adopt a value stream approach, it significantly enhances your organization's overall ability to deliver value rapidly and efficiently.
Changing organizational mindsets
Implementing these changes isn't without its challenges. It requires a shift in mindset from traditional, siloed approaches to a more holistic view of value creation and delivery. It may involve restructuring your teams, redefining team or individual roles, and reimagining your processes. However, the benefits can be substantial. Organizations that successfully adopt flow-centric value delivery often see improvements in several areas, including:
Better responses to customer needs, as the focus on value streams naturally aligns the organization with customer outcomes.
Able to effectively identify and eliminate bottlenecks and dependencies, leading to faster delivery times and higher quality outputs.
Increased employee engagement, as team members can more clearly see how their work contributes to overall value creation.
Flow-centricity enables high performance
Flow-centric value delivery also supports better decision-making. When everyone in your organization understands the value streams, it becomes easier to prioritize work, allocate resources, and make strategic decisions that enhance your overall value delivery.
By focusing on value streams, applying this thinking broadly across your departments, and drawing on established best practices, you can significantly enhance your organization's ability to deliver value quickly and efficiently. Software continues to alter workflows radically, and mastering flow-centric value delivery to meet these changes is a key indicator of high-performing organizations.
Conflux can help your organization become flow-centric
As the leading group of industry experts around fast flow and Team Topologies, Conflux can help you to become a thriving organization, delivering at speed.
We’ve identified nine key dimensions common across organizations using fast flow to shape effectiveness and alignment, and successfully drive innovation and growth.
Book your free discovery call where we’ll take a deep dive into your key areas of focus for alignment with fast flow, including flow-centric value delivery:
Assess your organization against the nine dimensions of fast flow
Gain valuable insights into areas of strength and opportunity
Strategically prioritize initiatives for fast flow
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